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Yes! our member control panel system allows you to define your own MX Mail Records instantly!...
Can email account users change their own passwords?Yes. Users can change their own email password by logging into their webmail account...
Can you forward all my email to a separate email address? If so, how do I do it?Yes, we can forward all your mail to anywhere you like using the control panel. Just login on...
Do I have to give all my email accounts access to cpanel?Your users do not have to go through Cpanel. If you domain name has propagated, use...
Do you support IMAP?IMAP stands for Internet Message Access Protocol. IMAP is a method of accessing electronic mail...
How can users access webmail without going through cpanel?Your users do not have to go through Cpanel. If you domain name has propagated, use...
How come I can't send mail?First, your domain name must be resolving to our name servers. Then use "mail.yourdomain.com"...
How do I block SPAM messages?You can stop spammers using various different spam filtering systems which is located within your...
How do I change my email password?To change the password associated with individual email accounts, (a) login to your CPanel...
How do I check my e-mail through a web browser (webmail)?Login to http://www.your-domain.com/webmail/ and Use your username and password which was...
How do I check my e-mail through a web browser (webmail)?Your users do not have to go through Cpanel. If you domain name has propagated, use...
How do I check my emails?You can use any email clients (ie. Outlook, Thunderbird etc..) or our Web Based Mail
How do I create additional POP accounts and email forwarding?This can be done via your cPanel control panel. Once you login, click on "Email -->...
How do I modify an MX Record?MX Records (or mail exchange records) are special server settings that help to control the...
How do I set up my email in Outlook Express?The following is a walk-through for setting up Outlook Express. (a) Go to 'Tools' ->...
How do I tell if my ISP is blocking my outgoing mail?It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to use their...
How do I use SSL to setup my email?Set your mail server to the host name for SMTP/POP3/IMAP (instead of domain.com) and then make...
How do I use the Spam Box?You can turn your spam box enable and disable from the same page as Spam Assassin. It's just...
How to Setting up email for BlackberryThings you will need: • Your domain name. • Your Email address username@mt-example.com...
How to add a image in signature in Smartermail?Please use below step how to add a image in signature. 1- login in your smarter mail account...
How to manage databases with the Webadmin - Plesk 10Webadmin allows you to manage your MySQL or MS SQL database via your web browser, without the...
How to send HTML Email from ASP.NET using your Gmail account?Here is an example on how to send HTML email from your ASP.NET page using your Google account....
I have a mailing list, how many emails can I send out?Yes. There is a limit of a few hundred recipients per mailing on email sent via our shared...
I need to share larger than 5MB binary files, what can I do?If you need to share binary files which are larger than the 5MB-5.5MB size supported as email...
I still can't send email. What's wrong?Our SMTP servers are configured as secure relays. This means that you cannot simply reference...
Is there a mailbox storage limit?You can define the mailbox storage space and limit by logging into your webmail interface or via...
Kindly use below step to add a new account in your address book in smartmail?1- Login in your smartermail 2- Click on Collaborate 3- Click on new account 4- Add new contact
Please use below step how to forward email through Smartermail?1- login in your smarter mail account 2- Click on setting 3- Click on account setting 4- Click...
Spam Assassin Explained, what is it? how do you use it?What is Spam Assassin : Spam Assassin is a e-mail spam filtering system that sits side by side...
What are my POP and SMTP settings?mail.yourdomain.com or IP address of Server Note: Please replace "yourdomain.com" with that of...
What can I do to reduce the amount of spam email I get?(a) NEVER click on an "unsubscribe" link on spam. That only serves to confirm that someone...
What is the difference between POP3 and Forwarding?POP3 is where you store your e-mail on our mail server. You then configure your mail client...
What is the maximum email message size?Our email system currently supports a maximum message size of 5MB. This limit was established...
What is your policy on SPAM?We take a very dim view of SPAM. It is one of the most annoying things encountered on the...
Why do I get a \"Relaying Denied: Authenticate with POP first\" error when trying to send email through the server?You need to login to your pop account and check your mail first. The server has anti-spam...
Why do I get this error? Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0BWhy do I get this error? Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B You...