Articles
We provide all resellers with a limited WHM. These limits help us control what actions the...
BrandingThis feature allows reseller and dedicated owners to brand your cPanel. This means you can create...
Changed Package, but customer's new settings are not showing upEditing a hosting package may not edit the sites that are already on the package. To get...
Edit Reseller DNS Zone TemplateAdvanced: This feature of WHM allows you to apply a set of default DNS records everytime you...
Error: Your hostname could not be resolved to an IP addressIf the DNS for your hostname is not set up correctly, you may get an email saying something...
Fantastico De Luxe WHM AdminThis feature will not work on a reseller account. You will need a dedicated server or VPS plan to...
How do I choose what cPanel themes are available to my clients?You can choose which themes are available to your clients. The instructions below illustrate how...
How do I create a cPanel account?Before you can create a new account, you must create a package in WHM. Once the package...
How do I log into the Web Host Manager? (WHM)When you signed up for web hosting, the link to your WHM login page, and your username and...
How to Adjust Bandwidth Quotas in WHMThe bandwidth quota is the total amount of traffic to and from the server allowed every month for...
How to Adjust Disk Space Quotas in WHMThe disk space quota is the total amount of hard drive space allocated on the server for an...
How to check service status and server information in WHMView the Services Currently Running on the ServerLogin to WHM.Click on the Server...
How to limit which icons appear in cPanel via Feature ManagerThe feature manager allows you to disable/enable icons inside of each client's cPanel. Once you...
How to reset a reseller's client's passwordGo to WHM and click Password Modification (under Account Functions). Select the account...
I cannot change packages anymore, resources over allocatedWhen a reseller grants too much disk space or bandwidth to all his clients, we say you are "over...
I entered some information and then WHM says I left it blankYou are likely using the wrong character set on your computer's keyboard.
I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating?I edited a hosting package. Why aren't my sites showing up with the new stats?Whenever you adjust...
Increase reseller's client's disk space (aka quota)To increase your client's disk space, please go to WHM > Account Information > List...
Is cPanel/WHM 11.32 available for my VPS?Currently 11.32 is only available in the RELEASE "mode." By default cPanel installations are...
Manage DNS ZonesYou can find this in WHM under DNS Functions. This area is for advanced users only, so...
Modify cPanel/WHM NewsThis feature in WHM will allow a reseller to send a message which will appear on all clients'...
One of my sites exceeded its bandwidth limit. I raised its limit, but the site is still saying bandwidth exceeded.Note: Ensure you have first upgraded the site to a package that suits its needs.Still having the...
SEO assign separate IPsSEO users: You may have noticed when you create a new account, each new cPanel has the same IP as...
Setup Remote Access KeyA Remote Access Key is used for automatic account creation scripts, external billing software,...
Skeleton DirectoryIn WHM, this page tells you the location of the folder where you can place files for your...
Sorry, a DNS entry already exists, please delete it first (from all servers in the dns cluster) - WHMSorry, a DNS entry already exists, please delete it first (from all servers in the dns cluster) -...
Suspending/Unsuspending AccountsYou can find this in WHM under Account Functions.If your resold client is suspended, you can...
The difference between WHM and cPanelThe Web Host Manager (WHM) is the account management panel that allows the hosting provider to...
WHM Contact EmailsWHM notices about changes to a cPanelJust go to WHM, List Accounts. You can update the contact...
WHM Generate a SSL Certificate and Signing RequestThis tool will allow you to create a CSR.
WHM Interactive KnowledgebaseThe Interactive Knowledgebase enables you to find solutions to many common problems you may...
WHM Modify Suspended Account PageThis allows you to control what page is displayed when you suspend your own clients. You...
WHM Modify an AccountThe Modify an Account link in WHM can be used to update a cPanel account which you already...
WHM Shopping Cart ResetThis feature will allow you to reset a client's shopping cart if it is not functioning...
WHM Support CenterYou can submit a support request to the cPanel customer service team through the support...
What is WHM (Web Host Manager)?Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end...
What is a package?A package is collection of predefined specifications which define what a user or domain may have...
Why when I add something to cPanel, then go to check and it's not there?Login to your cPanel account and look at the left hand menu. It will list the account stats, what...